Coworking and flexible space · Google Ads, Account audit, Account structure

How CoHive Restructured Its Google Ads Account to Increase Conversion Rate 19.12%

These clients are from SaaS and B2B. They show how we work; they are not results from the industries above.

CoHive Google Ads account structure case study
  • 65.59%CPC decrease
  • 19.12%Conversion rate increase
  • 70%Cost per conversion decrease

Background

CoHive, formerly EV Hive, is an Indonesian coworking company offering flexible workspace, business services and networking for entrepreneurs and startups. In June 2019 it raised US$13.5 million in a round led by Korea’s Stonebridge Ventures, and it has grown beyond coworking into living spaces (CoLiving) and retail services (CoRetail).

An organized, efficient Google Ads account structure was the main goal: it would help CoHive balance budgets, spend more efficiently and drive better campaign performance.

Pain points

CoHive had used the same Google Ads account structure for more than two years. Our audit scored the account 10 out of 45 and showed structural issues that blocked efficient lead capture and growth: 80% of budget went to low-efficiency keywords and 37% of spend produced no conversions. There was clear room to raise conversion rate and add remarketing.

CoHive Google Ads audit

What we did

Deep dive into the existing structure

We analysed the existing account, kept the high-performing and high-volume keywords and ad copy for the new structure, and removed low-volume and duplicate keywords and ads. The insights went into a new structure built on our best practices, with a campaign optimization log.

CoHive account deep dive

A funnel-based account structure

We built a campaign planning sheet with the new structure and consistent campaign naming, so reporting data is easy to pull. A keyword match-type strategy kept traffic efficient and relevant, and ad messaging across the account was rewritten to fit the new structure and improve engagement.

Result

In the first three months, CoHive’s conversion rate rose 19.12%, CPC fell 65.59% and cost per conversion fell 70%, exceeding its goals.

CoHive Google Ads results

Find where your WhatsApp funnel loses buyers

Tell us about your business, customers, ad budget and sales process. We will find the biggest leak between the ad and the sale. The audit covers:

  • Ad targeting and creative
  • Click-to-WhatsApp setup
  • First-reply time
  • Qualification questions
  • Follow-up and visit booking
  • CRM and lead routing
  • Conversion events sent back to Meta and Google
  • A prioritized fix list

Request a WhatsApp Lead Audit

Need Help?